Purchases can be made using credit cards and Visa links directly on our website or through our social media channels for your convenience.
Merchandise can be exchanged within 30 days if it is in its original packaging and with tags attached. Please send the item to Casa Jaspe, 15 Calle B 7-04 Aurora 1, Zone 13, during business hours (8 AM to 5 PM, Monday to Friday), and include a note specifying that you need a product exchange.
If you request a pickup, there will be a Q30 fee for delivery within the capital and Q45 for delivery outside the capital.
Please note that cash refunds are not available, and exchanges are not permitted for clearance merchandise.
We offer worldwide shipping through DHL. Shipping costs will be calculated at checkout and depend on your location. Delivery times vary based on the destination.
For deliveries within Guatemala, you can expect your order to arrive within 24 hours.
We use your data exclusively to process your purchase and facilitate the shipping of your order. Your information is handled with the utmost care and confidentiality.